Privacy Policy

Last updated: May 2026

We take your privacy seriously. This policy clearly explains what we collect, how we use it, and how we protect it.

1. Information We Collect

We collect information you provide directly when registering (name, email, company data), usage data (pages visited, actions performed), and business data you enter into the system (invoices, customers, inventory).

2. How We Use Your Information

We use your information to provide and improve the service, send important account notifications, provide technical support, and comply with legal and regulatory requirements in Saudi Arabia.

3. Data Sharing

We do not sell your data to any third party. We may share limited data with service providers who help us operate the system (such as hosting services), under strict confidentiality agreements. We share data with government authorities only upon legal request.

4. Data Security

We use SSL/TLS encryption for all communications. Your data is stored on servers in Saudi Arabia. We perform daily backups. We have a dedicated information security team monitoring the system.

5. Data Retention

We retain your data throughout your active subscription. After cancellation, data is retained for 30 days to allow export. After that, data is permanently deleted unless there is a legal obligation to retain it.

6. Your Rights

You have the right to access and export your data at any time. You can request correction of any inaccurate data. You can request deletion of your data under the stated conditions. Contact us at privacy@masar.sa for any of these rights.

7. Cookies

We use necessary cookies to operate the system (such as login session). We do not use cookies for advertising or cross-site tracking.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via email or in-system notification.

For privacy inquiries: privacy@masar.sa